How to File a Complaint

If you have a complaint, first contact the consumer assistance division of SikaCash


Listed below are several ways to contact SikaCash Customer Service.
Write Us: Africa Remittance Company dba SikaCash
2828 John F Kennedy Boulevard, Suite 203
Jersey City, NJ 07306
Call Us: (718) 208-1880
E-mail us:


If you still have an unresolved complaint regarding the company's money transmission, you may direct your complaint to: 


Alabama Customers:

Alabama Securities Commission

Consumer Services Division

P.O Box 304700, Montgomery AL 36130 

Phone: 800-222-1253


Arizona Customers:

Arizona Department of Financial Institutions 

Consumer Affairs Division 

100N 15th Ave. Suite 261 

Phoenix, AZ 85007 

Phone: 602-771-2800


Colorado Customers:

Colorado Division of Banking

1560 Broadway, Suite 975

Denver, CO 80202



Phone: 303-894-7575


Connecticut Customers:

Connecticut Department of Banking

Consumer Credit Division

260 Constitution Plaza

Hartford, CT 06103

Phone: Toll free 800-831-7225; 860-240-8215


Delaware Customers:

Delaware Office of the State Bank Commissioner

1110 Forest Ave.

Dover, DE 19904

Attention: Compliance

Phone: 302-739-4235, 302-577-6722


District of Columbia Customers:

District of Colombia Department of Banking

Consumer Protection Division

1050 First St. NE, 801

Washington, DC 20002

Phone: 202-727-8000


Georgia Customers:

Georgia Department of Banking and Finance 

2990 Brandywine Rd., Suite 200 

Atlanta, GA 30341-5565 


Phone: 770-986-1633 


Idaho Customers:

Idaho Department of Finance

Securities Bureau

Mail to: P.O Box 83720

Boise, ID 83720

Phone: Toll free 888-346-3378; 208-332-8004


Illinois Customers:

Mail:  Illinois Division of Financial Institutions Consumer Credit Solution

100 West Randolph St., 9th Floor Chicago, IL 60601 


Phone: 888-298-8089


Indiana Customers:

Indiana Department of Financial Institutions

30 S. Meridian St. Suite 300

Indianapolis, IN 46204

Phone: 317-232-3955; Toll free: 800-382-4880


Iowa Customers:

Iowa Division of Banking

200 E. Grand Ave. Suite 300

Des Moines, IA 50309

Phone: 515-281-4014


Kansas Customers:

Kansas Office of the State Bank Commissioner

700 SW Jackson St. Suite 300

Topeka, KS 66603

Phone: 785-380-3939


Louisiana Customers:

Louisiana Office of Financial Institutions

8660 United Plaza Blvd. 2nd Floor

Baton Rouge, LA 70809

Phone: 225-925-4660; Toll free: 888-525-9414


Maryland Customers:

Maryland Office of the Commissioner of Financial Regulation

Attention: Consumer Services Unit

1100 N. Eutaw St. Suite 611

Baltimore, MD 21201


Phone: 410-230-6077; Toll free: 888-784-0136


Massachusetts Customers: 

FT License Number: FT1571998

Commonwealth of Massachusetts Division of Banks

Attn: Consumer Assistance Unit

1000 Washington St. 10th Floor

Boston, MA 02118

Phone: 617-956-1500



Michigan Customers:

DIFS – Office of Consumer Services

P.O Box 30220

Lansing, MI 48909        

Phone: 877-999-6442




Minnesota Customers:

Mail: Minnesota Department of Commerce 

85 7th Pl East. Suite 280 

Saint Paul, MN 55101


Phone: 651-539-1600


Mississippi Customers:

Mississippi Department of Banking and Consumer Finance, 

P.O. Box 12129 

Jackson MS 39236


Missouri Customers:

Missouri Division of Finance 

Consumer Services Division 

301 W High St, Room 630

Jefferson City MO 65101


Nebraska Customers:

Nebraska Department of Banking & Finance

Financial Institutions – Complaints

P.O. Box 95006

Lincoln, NE 68509

Toll free: 877-471-3445


New Hampshire Customers:

Mail: New Hampshire Banking Department

53 Regional Drive, Suite 200

Concord, NH 03301



New Jersey Customers:

Mail: New Jersey Department of Banking & Insurance

P.O. Box 471 

Trenton, NJ 08625-0471 


Toll free:800-446-7467


New York Customers:

Mail: New York Department of Financial Services

Consumer Services Division

One State Street, New York, NY 10004-1417


Toll free: 877-226-5697


North Carolina Customers:

Mail: North Carolina Commissioner of Banks 

Consumer Services Division

4309 Mail Service Center 

Raleigh, NC 27699

Toll free: 800-874-9791



North Dakota Customers:

North Dakota Department of Financial Institutions

1200 Memorial Hwy

Bismarck, ND 58504

Phone: 701-328-9933



Ohio Customers: 

Mail: Ohio Department of Commerce 

Division of Financial Institutions 

Attn: Consumer Complaints 77 High Street, 21st Floor 

Columbus, OH 43215


Phone: 866-278-0003


Oklahoma Customers:

Oklahoma State Banking Department

2900 N. Lincoln Boulevard

Oklahoma City, OK 73105

Phone: 405-521-2782 / 918-295-3649



Oregon Customers:

Oregon Division of Financial Regulation

Department of Consumer and Business Services

P.O. Box 14480

Salem, OR 97309

Toll free: 888-877-4894



Pennsylvania Customers:

Mail: Pennsylvania Department of Banking 

Attn: Consumer Services 

17 N Second St., Suite 1300 

Harrisburg, PA 17101-2290 


Phone: 717-787-1854, 800-722-2657


Rhode Island Customers:

Rhode Island Division of Banking

1511 Pontiac Avenue

Cranston, RI 02920

Phone: 401-462-9500


South Carolina Customers:

SCDCA Attn: Consumer Services

P.O Box 5757

Columbia, SC 29250


Toll free: 800-922-1594


Tennessee Customers:

Mail: Tennessee Department of Financial Institutions 

Attn: Consumer Resources Section 

Tennessee Tower, 26th Floor

312 Rosa L. Parks Ave 

Nashville, TN 37243


Phone: 800-778-4215 


Texas Customers:

Mail: Texas Department of Banking

2601 N Lamar Blvd., Austin TX 78705

Phone: 1-877-276-5554 (toll free)



Virginia Customers:

Virginia Bureau of Financial Institutions

P.O. Box 640

Richmond, VA 23218    

Phone: 804-371-9657




Washington Customers:

State of Washington

Department of Financial Institutions

Division of Consumer Services

P.O. Box 41200

Olympia, WA 98504

Phone: 360-902-8703



Wisconsin Customers:

Wisconsin Department of Financial Institutions 

4822 Madison Yards Way, North Tower

Madison, WI 53705