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How to File a Complaint If you have a complaint, first contact the consumer assistance division of SikaCash
Listed below are several ways to contact SikaCash Customer Service.
If you still have an unresolved complaint regarding the company's money transmission, you may direct your complaint to:
Alabama Customers: Alabama Securities Commission Consumer Services Division P.O Box 304700, Montgomery AL 36130 Phone: 800-222-1253
Arizona Customers: Arizona Department of Financial Institutions Consumer Affairs Division 100N 15th Ave. Suite 261 Phoenix, AZ 85007 Phone: 602-771-2800
Colorado Customers: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Online: banking.colorado.gov/industry/money-transmitters Phone: 303-894-7575
Connecticut Customers: Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103 Phone: Toll free 800-831-7225; 860-240-8215
Delaware Customers: Delaware Office of the State Bank Commissioner 1110 Forest Ave. Dover, DE 19904 Attention: Compliance Phone: 302-739-4235, 302-577-6722
District of Columbia Customers: District of Colombia Department of Banking Consumer Protection Division 1050 First St. NE, 801 Washington, DC 20002 Phone: 202-727-8000
Georgia Customers: Georgia Department of Banking and Finance 2990 Brandywine Rd., Suite 200 Atlanta, GA 30341-5565 Online: http://www.dbf.georgia.gov Phone: 770-986-1633
Idaho Customers: Idaho Department of Finance Securities Bureau Mail to: P.O Box 83720 Boise, ID 83720 Phone: Toll free 888-346-3378; 208-332-8004
Illinois Customers: Mail: Illinois Division of Financial Institutions Consumer Credit Solution 100 West Randolph St., 9th Floor Chicago, IL 60601 Online: http://www.idfpr.com Phone: 888-298-8089
Indiana Customers: Indiana Department of Financial Institutions 30 S. Meridian St. Suite 300 Indianapolis, IN 46204 Phone: 317-232-3955; Toll free: 800-382-4880
Iowa Customers: Iowa Division of Banking 200 E. Grand Ave. Suite 300 Des Moines, IA 50309 Phone: 515-281-4014
Kansas Customers: Kansas Office of the State Bank Commissioner 700 SW Jackson St. Suite 300 Topeka, KS 66603 Phone: 785-380-3939
Louisiana Customers: Louisiana Office of Financial Institutions 8660 United Plaza Blvd. 2nd Floor Baton Rouge, LA 70809 Phone: 225-925-4660; Toll free: 888-525-9414
Maryland Customers: Maryland Office of the Commissioner of Financial Regulation Attention: Consumer Services Unit 1100 N. Eutaw St. Suite 611 Baltimore, MD 21201 Email: DLFRComplaints-LABOR@maryland.gov Phone: 410-230-6077; Toll free: 888-784-0136
Massachusetts Customers: FT License Number: FT1571998 Commonwealth of Massachusetts Division of Banks Attn: Consumer Assistance Unit 1000 Washington St. 10th Floor Boston, MA 02118 Phone: 617-956-1500 Email: dobconsumer.assistance@mass.gov
Michigan Customers: DIFS – Office of Consumer Services P.O Box 30220 Lansing, MI 48909 Phone: 877-999-6442 Email: difscomplaints@michigan.gov Online: www.michigan.gov/difs
Minnesota Customers: Mail: Minnesota Department of Commerce 85 7th Pl East. Suite 280 Saint Paul, MN 55101 Online: https://mn.gov/commerce Phone: 651-539-1600
Mississippi Customers: Mississippi Department of Banking and Consumer Finance, P.O. Box 12129 Jackson MS 39236
Missouri Customers: Missouri Division of Finance Consumer Services Division 301 W High St, Room 630 Jefferson City MO 65101
Nebraska Customers: Nebraska Department of Banking & Finance Financial Institutions – Complaints P.O. Box 95006 Lincoln, NE 68509 Toll free: 877-471-3445
New Hampshire Customers: Mail: New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 Email: legal@banking.NH.gov
New Jersey Customers: Mail: New Jersey Department of Banking & Insurance P.O. Box 471 Trenton, NJ 08625-0471 Online: https://www.state.nj.us/dobi Toll free:800-446-7467
New York Customers: Mail: New York Department of Financial Services Consumer Services Division One State Street, New York, NY 10004-1417 Online: http://www.dfs.ny.gov Toll free: 877-226-5697
North Carolina Customers: Mail: North Carolina Commissioner of Banks Consumer Services Division 4309 Mail Service Center Raleigh, NC 27699 Toll free: 800-874-9791 Online: https://www.nccob.gov
North Dakota Customers: North Dakota Department of Financial Institutions 1200 Memorial Hwy Bismarck, ND 58504 Phone: 701-328-9933 Email: dfi@nd.gov
Ohio Customers: Mail: Ohio Department of Commerce Division of Financial Institutions Attn: Consumer Complaints 77 High Street, 21st Floor Columbus, OH 43215 Online: http://www.com.ohio.gov/fiin Phone: 866-278-0003
Oklahoma Customers: Oklahoma State Banking Department 2900 N. Lincoln Boulevard Oklahoma City, OK 73105 Phone: 405-521-2782 / 918-295-3649
Oregon Customers: Oregon Division of Financial Regulation Department of Consumer and Business Services P.O. Box 14480 Salem, OR 97309 Toll free: 888-877-4894 Email: DFR.FinancialServicesHelp@oregon.gov
Pennsylvania Customers: Mail: Pennsylvania Department of Banking Attn: Consumer Services 17 N Second St., Suite 1300 Harrisburg, PA 17101-2290 Online: http://www.portal.state.pa.us Phone: 717-787-1854, 800-722-2657
Rhode Island Customers: Rhode Island Division of Banking 1511 Pontiac Avenue Cranston, RI 02920 Phone: 401-462-9500
South Carolina Customers: SCDCA Attn: Consumer Services P.O Box 5757 Columbia, SC 29250 Online: www.consumer.sc.gov Toll free: 800-922-1594
Tennessee Customers: Mail: Tennessee Department of Financial Institutions Attn: Consumer Resources Section Tennessee Tower, 26th Floor 312 Rosa L. Parks Ave Nashville, TN 37243 Online: http://www.tn.gov/tdfi Phone: 800-778-4215
Texas Customers: Mail: Texas Department of Banking 2601 N Lamar Blvd., Austin TX 78705 Phone: 1-877-276-5554 (toll free) Online: http://www.dob.texas.gov
Virginia Customers: Virginia Bureau of Financial Institutions P.O. Box 640 Richmond, VA 23218 Phone: 804-371-9657 Email: BFIQuestions@scc.virginia.gov Online: http://www.scc.virginia.gov
Washington Customers: State of Washington Department of Financial Institutions Division of Consumer Services P.O. Box 41200 Olympia, WA 98504 Phone: 360-902-8703 Online: http://www.dfi.wa.gov/cs
Wisconsin Customers: Wisconsin Department of Financial Institutions 4822 Madison Yards Way, North Tower Madison, WI 53705
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